Halving our house edge!

On May 12th, when the Bitcoin halving comes, we'll be cutting our edge in half ;)

Don't hesitate and play dice for whole day with a half house edge! That's only 0.4%!
Catch the winning spirit!

Important Reminder: Storing funds

Over the last few months we have noticed that some users are utilizing CryptoGames more in the way of an online wallet or cold storage than a casino. While there is no direct issue with that behaviour, we would like to take a moment and remind people of the security implications. Storing funds outside of your own wallets for a longer time comes with significant risks, and even though we do our best to provide the maximum possible security for funds stored at CryptoGames, we cannot fully negate those additional risks.

We thus advise everyone to minimize the time they keep their funds with any service, this includes CryptoGames. Ideally, you deposit right before you start gambling and withdraw once you are done. This helps to reduce the risk for both for you and the service. If you have been storing your funds with CryptoGames (or any other service) for a longer time, please reconsider your decision, and maybe withdraw them to your own wallets to manage those funds yourself.

This post is part of a series on security. We at CryptoGames are committed to providing the best possible security and informing users about secure practices, in the past, we’ve also released informative updates about Ransomware, Phishing Attacks and basic Account Security.

Coinswitch Tutorial

We prepaired an infographic and a youtube tutorial how to use Coinswitch and deposit additional 35 coins to CryptoGames. Full size image can be reached here.

Youtube video can be viewed here



We've all heard of the famous Cryptolocker, and if not, it is definitely something you should be aware of. Cryptolocker is known for infiltrating your computer or device, locking down your stored files in some way and threatening to delete them if you do not meet their demands. The demands typically come in the form of money using a prepaid card or Bitcoin. Victims are given a time limit to meet the demands before their files are lost. Sound scary enough? The question then is; how do you avoid this?

What is it?

Ransomware is exactly what it sounds like; it holds your computer files hostage where you, the victim, need to pay a costly ransom to get it back or your data will be lost forever. Victims are given no other choice as ransomware was made to launder money, and to rake in a profit. Payments must be made on a browser like Tor, but in most cases, on a generic browser over an unencrypted network. In the case of Cryptolocker, which is now considered obsolete among the various types of ransomware, it encrypts your files making it nearly impossible to recover your files as decrypting the algorithm takes time and loads of computing power. Fortunately, there's already been a fix to Cryptolocker, and it's possible to get rid of it, but there are many ways to avoid things like this in the future - and it's much simpler than you think. There are over a dozen varieties of ransomware (Locky, Zepto, CryptXXX) and for most of them, there's no easy fix.

Ransomware Cryptolocker

How can I avoid it?

Always check if a site where you're inputting login data has SSL enabled or not - this can be verified by a lock in the top right of your searchbar, or by a green searchbar. In our case, CryptoGames has SSL enabled, so there's almost no risk of your data being tampered with as long as you've confirmed that the site is indeed CryptoGames and is not a scam site. Next, look at the URL and check if it's spelled correctly. Some sites will take advantage of a typo and advertise themselves on other websites or even on Google - one example of this was http://blockchian.info, a phishing site that was designed to take passwords and usernames of Blockchain.info users. Notice that it's spelled Blockchian and not Blockchain. While it may seem insignificant, Blockchain.info and Blockchian.info lead to two very different sites.
Never visit suspicious links or open suspicious emails, especially with compressed attachments like .zip, .7z, .rar and others. Viruses and ransomware have evolved to the point where they can open themselves automatically through Java or other Flash-based code, and it's never a good idea to click any links or open any emails that seem out of place. Everybody tells you this, but it's actually very effective in avoiding both ransomware and viruses. Always keep your software updated (Java, Adobe Flash, PDF readers, antivirus software, etc.)
Never answer an eMail or chat message from anybody pretending to be from CryptoGames that seems out of place. We will never ask you for your password! Just to double-check, visit our official Twitter at https://twitter.com/crypto_games we'll keep you posted on any breaches or incidents there.

How has this affected Bitcoin?

Many new forms of ransomware do not have a 'cure' yet - you won't be able to remove the ransomware in most cases. This is a good reason why you should always backup all of your files, and sometimes even your whole computer. If you fall prey to one of these traps, you can always restore your documents and programs and you'll essentially have lost nothing. It can sometimes be annoying, but it's well worth the time - security is your first priority. We recommend using external drives for backup; they provide the quickest file transfer speed, which sometimes is irrelevant, but it may matter in this scenario. Larger backups may take longer periods of time. You can also use smaller drives from more essential files or files that need to be readily accessible for another level of redundancy.


What if I get infected?

Many new forms of ransomware do not have a 'cure' yet - you won't be able to remove the ransomware in most cases. This is a good reason why you should always backup all of your files, and sometimes even your whole computer - if you fall prey to one of these traps, you can always restore your documents and programs and you'll essentially have lost nothing. It can sometimes be annoying, but it's well worth the time - security is your first priority. We recommend using external drives for backup; they provide the quickest file transfer speed, which sometimes is irrelevant, but matters in this scenario. Larger backups may take longer periods of time, although you can store additional files on smaller flash drives, which can be more convenient but offer much less storage space for the most part.


Ransomware can be potentially devastating if you store valuable documents on your computer. This is why it is a good idea to always back up your computer to ensure that you'll have minimal losses if something does happen. While nobody thinks it'll happen to them, it could potentially attack you and you could lose a lot of money. We hope this guide has helped you out in some way or form; it doesn't only apply to ransomware, but to malware in general.

Account security - 2FA

Account Security

We at CryptoGames are taking security seriously, that's why we're encouraging players to set their email, password and two factor authentication. LongID or personal ID can be lost, therefore it is not recommended that it be used as the only protection of your account. This applies not only on our website, but on all websites using peronal ID links.
Make sure to password protect your account with a good password that's at least 10 characters, no words from dictionary, contains a random combination of upper and lower letters, numbers, and special characters (!,",#,$,%,&,/,(,),=,?). Once you set up your password, you will be sent a confirmation email. We don't allow temporary (disposable) email addresses, so make sure you enter a "real" one. The confirmation email will be sent to your address instantly and after you receive it in your inbox, confirm it as soon as possible by clicking on the link inside the email.

2 factor authentication

After confirming your email, set up google two factor authentication. Shortened, 2FA is a combination of your password and a one-time password which changes every 30 seconds.
To enable it, go to the "Your Account" page, then the “Security” tab where you have an option to enable this advanced security option. You will be shown a QR code that can be scanned by your phone and you're done. Doing all this ensures you are secured with your email, password, and 2FA code on your login page and for every withdrawal request. We're encouraging all users to set these security precautions in order to protect their accounts.

Deposits - Q&A

Deposits – The 6 Most Common Questions and Answers.

As we’re getting a lot of questions about when deposits will be credited, why they are showing as pending, or sometimes not showing up at all, here is a short Q&A about the frequent questions we receive regarding when deposits will be credited and why they are showing as pending (or sometimes not showing up at all).

What are deposits?
To cover all bases, when we talk about deposits, we mean crypto-currency transactions (we’ll focus on bitcoin transactions here, things are similar for the altcoins our site features) originating from your wallet or your wallet provider (when using web wallets), going towards the wallet of our site. Deposits are regular transactions and can be handled as such.

What should I do before I deposit coins?
Before any deposit, make sure to double check the address you are sending to. Go to the deposit window and compare the address you have with the address shown. If they match, you’re ready to send coins to your account.

When will my deposit be credited?
We credit deposits to your account after the regarding transaction has 1 network confirmation. If you don’t know how to look up whether your transaction has a network confirmation yet, here’s how to do it: First, you need the transaction ID, you should get it from your wallet. A transaction ID is a simple hex-string and can look like this for example, ead5359ff13509220b44742b92551192d57be989f0f5622059d2138b176974b0. Now that you have your transaction ID, you can check if your transaction has the required network confirmation on any block explorer (we suggest using https://www.blocktrail.com/BTC). Enter your transaction ID and check the section saying “Confirmations:”. If it shows “unconfirmed”, you'll have to wait until it shows 1 confirmation for your deposit to be credited.

My deposit is showing as pending, do I have to do anything else?
As explained above, deposits are only credited after getting confirmed by the coin’s network. Before that, they show up as pending. You can’t gamble or tip the coins as long as they are just pending. The only thing you can do is wait, neither the user nor the site can speed up the process, in the pending phase, the coin’s network has to pick up the transaction and confirm it. If you are consistently experiencing long waiting times for your deposits to be credited and are annoyed by such, consider using higher transaction fees on your future deposits. A higher transaction fee increases the priority on your transaction and makes it more likely to be included in a block, hence getting a confirmation.

I’ve sent a deposit but it doesn’t show as pending, what’s wrong?
On some coins, we can’t show pending deposits due to the structure of their network. Ethereum is an example of such a coin. If your deposit on another coin does not show up, don’t panic. Sometimes transactions don’t reach our nodes due to mempool related issues. Wait for your transaction to get confirmed, most deposits are credited at this point. If your transaction is confirmed and still nothing is showing up, get in touch with the support staff.

Any further questions?
In case some things are still unclear or you have issues with your deposit that are not being covered by the questions/answers above, you can contact our support team (support@crypto.games). They are abled to help in single case scenarios and provide further insight.

Refund Policy

CryptoGames Refund Policy

As many of you are aware, we at CryptoGames do not offer our players refunds. This no refund policy is in place for a variety of reasons.

Since we have received questions regarding this policy, we would like to provide transparency and justification. Factors that went into this policy are as follows:
  • Refunds are not dealt to players as the casino does not request refunds when players win
  • The terms of service place the onus of willing and deliberate gambling on the player
  • If the services malfunction, the bets made during the period in question are void as to avoid any conflict
As you can see, there are a variety of safeguards and reasons why we cannot offer refunds. We hope this provides clarity on our policy. As always, have fun and catch the winning spirit!

Withdrawals - Q&A

Withdrawals – The Most Common Questions and Answers 

In our last blogpost, we explained what to check when doing a deposit and what possible problems could occur during the process. Todays post will be focused on withdrawals, the site sending coins to you. Like with deposits, there are a few things to keep in mind and a few questions that come up again and again. This post aims to answer the most common.

What do I have to consider before requesting a withdrawal?

In order to withdraw any coins, all of your deposits need to have at least 2 blockchain confirmations. You can check if they do by looking at your deposit history or looking up the transactions on a block explorer of your choice. Further, you will have to validate the request via your email, so make sure you got access to your mail address as well. Now check the bitcoin or altcoin address you want to withdraw coins to, make sure there aren't any typos and/or errors in the address and you have the right address for the coin you want to withdraw. If you have checked all these, you’re ready to request a withdrawal.

What speed should I choose for my withdrawal?

We offer different withdrawal speeds. You can move a withdrawal slider from left to right. The lower fees means slower confirmations times, while transactions with the highest fees are confirmed faster. Users in a hurry should opt for the fast withdrawals, while those that don’t mind a long wait (even a week or more) might prefer using the lowest fees for withdrawal. Generally, for the average user, we suggest the medium option, as it is a good mix between keeping the fees low and ensuring a fast confirmation time.

I’ve requested a withdrawal but there is no transaction yet, what now?

First, make sure you’ve confirmed the withdrawal request via the link sent to you by mail. If you have done that, wait a bit. Should there be no transaction after a few hours, get in touch with the support team. In some rare cases, a withdrawal needs to be confirmed manually, which means it takes a little time before the transaction is sent.

My withdrawal was sent, but is unconfirmed, can the site speed it up?

No, once a transaction is sent, there is nothing the site can do to get it confirmed, you will have to wait on the network to do its job. You can influence the speed for future transactions by choosing a higher fee/speed when requesting the withdrawal, but for this one you will have to wait it out.

I have requested a withdrawal but I don’t want it or don’t need it anymore, can I cancel it? 

After a withdrawal has been confirmed via the email link and the transaction was sent, there is no way to cancel a withdrawal, you will have to deposit the coins back into your account if you want to continue playing.

What happens with a withdrawal if it doesn’t get confirmed via mail?

If you do not confirm your withdrawal via the link sent to you by mail, or if the mail doesn’t reach you for some reason, the request will be canceled after 24 hours. In this case, the coins will be added back to your account/your balance.

Can you resend a transaction if it doesn't get confirmed? 

No, we're not resending transactions.

How should I determine the fees for my transaction? 

For Bitcoin transactions, you can check the Bitcoinfees website.

Example: I was charged 0.0005 BTC fees for my withdrawal, but the bitcoin transaction sent used a lower fee, why does this happen? 

The withdrawal fee charged to a user issuing a withdrawal is the fee for a transaction with the size of 500 bytes (which is the current median transaction size according to tradeblock), in this exemplary case, 0.0005 BTC. The actual transaction sent uses a per kB fee that’s twice the size of your charged withdrawal fee (in this example, 0.0005 BTC are charged, and 0.001 BTC per kB are used). However, if the transaction is smaller than the average, the total fee will be lower accordingly. Likewise, if the transaction is bigger than the average, the total fee will be higher accordingly. In either case, the fee charged to the user will be the same, 0.0005 BTC, as it’s not possible to estimate the size a withdrawal transaction will have before the withdrawal is requested. In any way, the fee you are being charged is always the fee that is shown on the slider (“withdrawal fee”), where you select the fees, and the amount you receive is always the amount shown in the withdrawal popup (“Withdrawal amount after fees”).

Blockchain.info says "Transaction rejected by our node", what now?

Blockchain.info is unreliable when it comes to checking transactions. Instead check blockcypher.comblockexplorer.com or whichever block explorer you prefer. If it's visible in at least one of these block explorers, then your transaction has not been rejected.

Coinbase told me they did not receive any coins and they has been refunded to CryptoGames. Will you send it again? 

We're not resending any coins, unless it was rejected on ALL block explorers (for example  blockcypher.com, blockexplorer.com, etc) and transaction was actually canceled. Monitor and keep track of your transactions on those block explorers.

Account Security - How to be Safe

How To Be Safe

These days, it seems like everybody's getting hacked- Bitfinex, Mt. Gox, you name it! But what about your CryptoGames account? It's definitely a possibility, so we've created this article to help you secure your account- and help you do it right!


It seems like everybody takes password strength lightly these days- we're all focused on 2FA and the newest security protocols when the lowest-level security measures can be what stops a hack. When setting a password, we recommend you make the password at least 10 characters long, with at least 1 uppercase letter, 1 number, and a special symbol. Why? Given current technology, even a 9-digit password will take at least 9 years to hack, and 10-digit is almost impossible to hack for that matter. Technology does change, but for now, we recommend that you follow our guidance. Try memorizing your password as well; those 'remember password' checkboxes use cookies to store passwords. Therefore, when you clear your browser cache, your browser will 'forget' the password. You definitely don't want that happening! Never share your password with anyone, not even support. If you receive an email from someone claiming to be a CryptoGames staff/support and asking for your password, do not respond. We will never ask you to reveal your password.


2FA has been a very good technological advance in terms of protection- unfortunately, you'll need a phone to do this, but it's a very good way to secure your account. The most common way of utilizing this method of security is to simply turn it on! 2FA will send a text to your phone asking for confirmation that you want to use this as your 2FA device. Once you enter a code to confirm it, you'll be all set! Each time you login, you'll need to use a code sent to your phone- this can be a hassle, but assuming you've already logged into your account on one device, you won't need to use 2FA for a while. While not the most secure way of protecting your account in the world, 2FA ensures that both devices (computer and phone) are needed to log into an account, thereby increasing security. 2FA can also be hacked- yes, it is possible because no security method is unbreakable That's why we recommend putting up multiple layers of security, so that if one layer fails, there's redundant layers to stop it. An example of a potential threat can be found on Androids where some screensavers CAN view your phone's screen and potentially hack your 2FA or PIN. More ways 2FA can be hacked are:
  • Someone could gain access to your 2FA device or OTP list (lost or stolen phone, device, or OTP lists).
  • A malicious application (like a trojan horse) that you install on your device steals your 2FA data.
  • Real-Time Phishing (the phisher asks for your OTP, then uses it immediately).
  • Insecure set up (for example, using Google Voice with your SMS based 2FA).
  • Man in the middle attacks (hackers insert themselves between your web browser and the web site, and steal your 2FA credentials as they are transferred).
  • Phishers pretending to be technical support tricking you into disabling your 2FA.
  • Phishers pretending to be you trick your technical or customer service support into disabling your 2FA.
  • Getting access to your 2FA via hacking some other related site (for example, breaching your cell phone provider's web site).
As you can see, 2FA is indeed a good way of ensuring security, but there are still vulnerabilities. That's why we've taken several measures to ensure that nobody can get into your account! We'll explain some more risks next.

Using Unique Passwords For Each Site

This is another big one- while you may be tempted to use only one password for all sites, this is a very, very bad idea. If one site happens to be fake or gets hacked, your data could be potentially leaked, and you could lose access to all of your accounts. This is one of the easiest things to fix by simply writing down the passwords for each site that you may not be able to remember. Physical storage has been and will always be one of the most secure ways to store data as it can't, for the most part, do anything bad. Although some programs offer to 'automatically enter' passwords for each site and save them, this is actually a bad idea; if that software gets hacked, all of your passwords will be openly available.

Public and Unsecure Computers/Networks

This is another very obvious risk that can be remedied. When using public computers, make sure that you DO NOT click remember password; in fact, just try to stay away from public computers at all times if you plan on accessing a site that requires a password. Your password could be logged very easily as you don't know what's on the computer. With public networks, somebody can easily view all connections and data being transferred on the network with the click of a button; the risk is very real. We recommend using your default firewalls and VPNs whenever possible on those connections. These are easy mitigations where, for the most part, you probably won't be hacked this way.


Since it is very easy to be hacked anywhere, these tips don't just apply on CryptoGames. These tips can be used on any computer or device. Being hacked is a real risk, and we hope we've helped you out with these simple and easy tips. Please contact as at support@crypto.games if you have any questions about the security of your CryptoGames account.

Raising Awareness of Phishing Attempts

It has come to our attention that a lot of people as of late have been victims of 'Phishing' attempts, and we can't stress this enough; your account security is of utmost importance to us. We want to raise awareness to take pre-emptive action against these attacks.

First of all, what is Phishing? 

It is the attempt to steal your private information (usernames, passwords, etc.) for malicious reasons, by disguising themselves as a trustworthy entity. In this case, as an example, someone disguising as CryptoGames on Twitter gives you a link to a website that looks like www.Crypto.Games but you notice the address bar says "http://Crypt0.games". This is a red flag and an obvious phishing attempt.

What do I do to prevent this?

Firstly, don't click every link you come across and verify it is from a trusted source. As an example, our only verified Twitter account goes by @Crypto_Games. If you see an account called @Crypt0_Games, it is not a trusted source and you must stay away from it.

Secondly, when you visit the website, check the address bar and it should be exactly like this, with a very small difference depending on your browser. If it doesn't look like this, leave immediately. Chances are your private information is at risk, and you do not want to take that risk.

And lastly, make sure you have 2FA (Two Factor Authentication) enabled on your account as a counter-measure. This will prevent them from accessing your account if they manage to obtain your e-mail and password.


  • Bookmarking the site is a safe way to access it, and we recommend doing so.
  • Keep in mind, CryptoGames’ staff members will never ask for your login information.
  • Never input your private information on a site that is not HTTPS. HTTP websites are insecure and cannot be trusted. 
  • To check shortened links and make sure you are safe when visiting a link, use a Short Link Reverser.

Stay safe

Be cautious about every link you visit, there are malicious people waiting for someone to take the bait so they can steal all their precious data. If a website gives you additional security options, use them. When your funds are on the line, you must act responsibly.

MuchGaming B.V. & the Crypto - Games brand

Almost daily, we see new or shady services trying to establish themselves by using our reputation or brand in order to benefit from our good and long-standing name. Often, people message us asking for help with these new, unknown services, assuming we are somehow connected, due to the misrepresentation. As a reminder to everyone, we’d like to clearly state a few important facts here, so people can better navigate around gambling sites and ultimately, feel more secure.

CryptoGames is being operated by MuchGaming B.V., a Curacao-based company. In order to operate CryptoGames, the company holds a Curacao eGaming License. This license is limited to the CryptoGames brand and website, it cannot be transferred to any other site or branding. Based on this limitation, CryptoGames is the only website under the care of MuchGaming B.V., any other service claiming they are being operated by MuchGaming B.V. is lying. If you notice a website making this claim, please contact us about it and report the offense. Please also warn others, who might not be aware of the fact, and help protecting them from any damages.

For those of you who are not sure whether a site is using an appropriate brand name and company information, there is another element of verification. As mentioned above, MuchGaming B.V. holds a Curacao eGaming License. This license comes with a digital validation seal you can check and verify yourself. If you see a website claiming to be operated by MuchGaming B.V., look for this seal. If you cannot find any, do not trust the website and their claim. In case of CryptoGames, you will find the seal in the footer of every page, this includes all game pages, as well as the homepage. By clicking on the seal, you can verify that the website you were directed from is holding an active and valid Curacao eGaming License. You can further verify that the license was issued to the specific company (MuchGaming B.V.) and for the specific brand (www.Crypto.Games). If you always look for and check the seal, you cannot be misled.

To sum up: MuchGaming B.V. only operates Crypto.Games and you can verify this using the seal.

Progressive Roulette Jackpot

Win Jackpot on Roulette!

Not only on Dice game, Jackpot can be won on Roulette as well!

How to hit roulette jackpot?
You roll a 7 four times in a row with same coin (only 4 consecutive bets count)
All your bets are profitable (return to player is more than bet amount)

Current Jackpot is 3.34 BTC, 104 Ether, 112 LTC, 2.7 Million DOGE,...

Catch the winning spirit at www.crypto.games!

How to - in Russian

Как обезопасить свой аккаунт от взлома

Установить пароль и подтвердить электронную почту можно во вкладке “Security” окна “Settings”. После установки вы получите письмо с просьбой подтвердить изменения.
Для еще большей безопасности, вы можете подключить двухфакторную аутентификацию через приложение от Google. Если вы не знакомы с этими мерами безопасности, вы можете прочитать больше здесь и здесь.  В случае утери вашего мобильного устройства, обратитесь в поддержку по адресу support@crypto.games (заявка будет рассмотрена нашими сотрудниками в течении 24 часов).

Что делать, если вы забыли пароль

Если вы не можете вспомнить свой пароль, нажмите “Lost your password?” и в появившемся окне введите адрес электронной почты, к которой привязан ваш аккаунт. Если письмо не пришло в течении 20 минут, проверьте папку “Спам”. При успешном изменении пароля вам придет оповещение “Change successful”.

Как сделать депозит

Чтобы пополнить свой игровой счет, вам нужно открыть окно “Deposit” из меню “Your Account”. В появившемся окне вам будет сообщен персональный адрес, на который необходимо перевести криптовалюту. Баланс будет зачислен после одного подтверждения в сети. Если у вас не работает кнопка Deposit, вам нужно удостовериться, что в вашем браузере включены cookies.

Минимальные суммы для депозита:
•    0.0001 Bitcoin
•    0.005 Ether
•    0.01 Litecoin
•    100 Dogecoin
•    0.01 Monero
•    0.01 Dash

Как вывести средства 

Чтобы вывести средства, откройте окно “Withdraw” из меню “Your account”. В появившемся окне, вам нужно ввести желаемую для вывода сумму в поле “Amount for withdrawal”, а в поле “Your wallet address” – адрес своего кошелька. В подменю “Transaction speed” можно выбрать размер комиссии транзакции, который будет влиять на скорость вывода средств. “Free” – вывод без комиссии, в некоторых случаях может занять до нескольких дней; “Normal” – нормальная комиссия сети; “Fast” – увеличенная комиссия для более быстрых транзакций.

Минимальные суммы для вывода:
•    0.002 Bitcoin
•    0.05 Ether
•    0.1 Litecoin
•    500 Dogecoin
•    0.2 Monero
•    0.05 Dash

Beware of fake casinos

www.Crypto.Games has recently noticed an influx of new crypto-casinos attempting to deceive players. These casinos not only steal creative content, but also promote fraud by providing false information and unfair gaming practices. The company "MuchGaming B.V." in Curacao is the operator of www.Crypto.games and is not affiliated with any other gambling website.

CryptoGames would like to remind the crypto-community to stay safe and to do research before sending funds to other services.

Catch The Winning Spirit!

Faucet Usage and Faucet Abuse - An in-depth analysis

What is faucet abuse? 

This is a question that gets asked regularly in our chat, and on the spot, it can be difficult to define what is and what is not faucet abuse. Even more so when trying to be brief and without filling the chat with long range explanations and background information. Even when doing so, players often perceive the answers to be too vague and have further in-depth questions. To put it simply, the question of faucet usage is one that breaks the barriers of our chatroom. Thus as a better way of addressing this topic, in this post we will explore both intended usage and abuse of the faucets, to give players a better idea about what is acceptable and what is not. We will try to create a reference set of examples and rules players can rely on and use to inform themselves. Which brings us back to our initial question: What is faucet abuse? To properly understand which behaviour amounts to abuse, it is helpful to first explain what the intended usage of the faucets is. Let us start off with just that. 

Why are there faucets? 

Faucets have long been a standard feature for cryptocurrency gambling sites. One main advantage cryptocurrencies provide is the added (pseudo-)anonymity. While this is a great feature in many cases, it can also enable malicious players, and a lot of shady services are out there. Faucets allow you to test a new site you discover before you have to make any deposits to it. They enable you to try the site, familiarize yourself with the features and provable fairness, and explore the details of it, without risking any of your own money. If you then are confident with what you see and experience, you can make a deposit and use the site as intended.

But then why do you offer increasing faucets? 

Upon explaining the main purpose of faucets, this is a common follow-up question. If faucets are only to test and familiarize, why do people with older accounts get more/bigger faucets? While the above mentioned is the primary intention behind faucets, it is not the sole. Faucets also allow you to enjoy the site when otherwise you could not. We know that waiting sucks, and we want to help you pass the time. If you’re waiting for a deposit, or if you’re currently in the process of buying new cryptocurrencies and are waiting for your orders to be filled, or if you cannot make a deposit for any other reason right now, the faucets are a way to continue playing and enjoying the site and chat. They’re also a good way to test new strategies, which is something even the most experienced gambler will likely do at one point.

To sum it up: Faucets help you to get started, bridge the time you are waiting, and improve your strategies. Now that we have defined what the intended use of the faucets is, it is time to take a look at the exact opposite of that, faucet abuse. While abuse can come in many different forms and ways, here are some of the most common methods we either observe being used a lot, or are asked about a lot:

All-in bets at high multipliers 
This is the classic faucet abuse scenario. It relies on betting the full faucet amount on a multiplier that brings the balance just over the minimum for a withdrawal, and is executed for as long as needed. Once the high multiplier bet is won, the player immediately issues a withdrawal. While some may claim they are simply testing the site, that is not what happens here. The betting and exploring is not the reason for the actions, it is a mean to an end, the ultimate goal is to make a withdrawal, not familiarize yourself with the site or improve your understanding.

Betting from faucets and depositing to reach the withdrawal limit
In this scenario, a player gambles from the faucets until they reach an amount they want to withdraw. Due to this amount being below the withdrawal limit, they then deposit enough coins to issue a withdrawal. Without further betting, they withdraw all coins, those from the faucets and the faucet winnings, as well as the deposit. A player might argue that they are making a deposit, and thus should receive the coins, but they are not risking their deposit in this scenario, they are only depositing to meet the withdrawal minimums. All bets and all risked coins are still made from faucet. Thus we consider withdrawals like these to be faucet-withdrawals and might deny them accordingly with our terms of service.

Creating a second account and wagering to claim affiliate commissions 
The idea is simple: Affiliates get 15% of the house edge on all bets their referrals make, including faucet bets. It is tempting for some to refer themselves and bet from faucets with their second account to generate affiliate revenue for their main account. This method doesn’t just violate the faucet protection part of the terms of service, it also violates another section, the multi-accounting rule. Every player is only allowed one account, and referring yourself is strictly prohibited. In cases where we find users to refer themselves, we will block all involved accounts. We do insist on strict adherence to this rule.

Continuously withdrawing from faucets
This is the exact way the terms of service put it. What is meant by this is, if you play from faucets, and only play from faucets, and withdraw again and again, it also does amount to faucet abuse.  It’s explicitly mentioned in the terms of services everyone has to agree and is important to remember.

Closing words

Finally, there is one last thing worth mentioning: Do not be afraid. We often read from regular, normal players that they are worried about the anti-abuse rules. You shouldn’t be. If you simply use the faucet in a proper way, make deposits and withdrawals, and do not go out of your way to enrich yourself off the faucets, there is nothing you have to be concerned about. This post is meant as a reference for those asking about abuse, not as a way to strike fear in everyone using the faucets. After all, the main purpose of our site is to provide entertainment and joy. And we’d like to do this for as long as possible, for as many players as possible.